Custom SIP Overview

  • Updated
Overview

Enterprise customers can connect their voice provider account to Synthflow.ai. Easily bring over your existing phone numbers, integrations, and more.

Here’s a detailed guide for some telephony providers. SIP trunking is a popular service offered by many telephony providers, so your provider will most likely be able to support it.

Elastic SIP trunking:

This is the recommended way to integrate with your telephony provider, which supports elastic SIP trunking. You will need to set up SIP trunking, configure your number to point to it, and then import that number to Synthflow.

📘Synthflow SIP server uri: sip:4xl3qnjt56k.sip.livekit.cloud

If inbound does not work (might be due to initial SDP being dropped), specify to use TCP as the transport protocol: sip:4xl3qnjt56k.sip.livekit.cloud;transport=tcp


Reach out to the sales team here to gain access to the SIP trunking feature, which we offer only in the enterprise plan, or to raise your rate limits.