Introducing Rate-Limiting & Queueing for Enhanced Reliability
We’re excited to announce new rate-limiting and queueing features that will improve the scalability and reliability of Synthflow.ai for all users. These updates ensure smoother operations during peak usage periods, helping you maintain a consistent, high-quality experience.
Concurrency Limits by Tier:
- Starter: 10 concurrent calls
- Pro: 25 concurrent calls
- Growth: 50 concurrent calls
- Agency: 100 concurrent calls
- Enterprise: 100+ concurrent calls (with priority queuing)
❗️ For non-Enterprise tiers, exceeding the limit will result in a 429 HTTP error, and excess calls will not be processed. Enterprise customers enjoy a flexible, scalable solution with a priority queueing system that processes calls exceeding the limit with a short delay.
Outbound Calls Only
This feature currently applies only to outbound calls. For those using workflows with GoHighLevel (GHL), HubSpot, Zapier, or other automation tools, we recommend implementing a delay mechanism when batching calls to ensure optimal performance.
👍 For custom limits on the Enterprise tier, don't hesitate to get in touch with our sales team.